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Abstract. The article examines certain peculiarities of a nature of feedback in the process of communication in the system "doctor - patient" as a particular case of professional communication. The author provides examples of verbal and non-verbal, evaluative, emotionally coloured forms of a feedback from the experience of practitioners. In relation to the mentioned problems the paper discusses a conception of "mental space". The author argues for the urgency of interdisciplinary approach to investigating issues of professional communication.
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Key words and phrases: обратная связь, коммуникация "врач-пациент", оценочная обратная связь, эмоционально окрашенная обратная связь, вербальная обратная связь, невербальная обратная связь, ментальное пространство, feedback, communication "doctor - patient", evaluative feedback, emotionally coloured feedback, verbal feedback, nonverbal feedback, mental space
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References:
- Arutyunyan M. Yu., Petrovskaya L. A. Obratnaya svyaz' v sisteme vospriyatiya cheloveka chelovekom // Psikhologiya mezhlichnostnogo poznaniya / pod. red. A. A. Bodaleva. M.: Pedagogika, 1981. 224 s.
- Fauconnier G. Meanings in Thought and Language. Cambridge, UK: Cambridge University Press, 1997. 205 p.
- Fauconnier G., Turner M. The Way We Think: Conceptual Blending and the Mind’s Hidden Complexities. N. Y.: Basic Books, 2002. 464 p.
- Turner M., Fauconnier G. Conceptual Integration and Formal Expression // Journal of Metaphor & Symbolic Activity. 1995. Vol. 10. No. 3. P. 183-204.
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Русский
