LINGUISTIC REPRESENTATION OF POTENTIALLY CONFLICT SITUATIONS (BY THE MATERIAL OF THE ENGLISH LINGUO-CULTURAL SCENARIOS OF SERVICE SECTOR)
Belyakova Ol'ga Vladimirovna, Aleksandrova Galina Nikolaevna
Samara State University of Economics
Abstract. The article discovers the meaning of the notion "linguo-cultural scenario", identifies and analyzes the specifics of linguistic representation of potentially conflict situations by the material of the English linguo-cultural scenarios of service sector which were not previously the object of linguistic studies. The special attention is paid to the stable and unified nominative and communicative units used in the potentially conflict situations. The paper concludes on modern tendency manifestation while realizing harmonizing speech behaviour model viewed through the prism of service sector problems. The mentioned model is implemented by standard units to express linguistic content.
Key words and phrases: лингвокультурный сценарий, лингвистическое обеспечение, этикетные формулировки, межсценарные реплики, номинативные и коммуникативные единицы, речевое поведение, linguo-cultural scenario, linguistic provision, etiquette formulas, inter-scenario remarks, nominative and communicative units, speech behaviour
Open the whole article in PDF format. Free PDF-files viewer can be downloaded .
References:
Belyakova O. V. Yazykovaya nominatsiya v lingvokul'turnom aspekte (na materiale angloyazychnykh lingvokul'turnykh stsenariev sfery obsluzhivaniya) // Vestnik Samarskogo gosudarstvennogo ekonomicheskogo universiteta. Samara, 2008. № 5 (43). S. 109-113.
Vodovatova T. E. Semantika yazykovogo vyskazyvaniya v svete inferentsial'noi teorii smysla: monografiya. Samara: Izd-vo SamGPU, 2006. 262 s.
Persikova T. N. Mezhkul'turnaya kommunikatsiya i korporativnaya kul'tura: ucheb. posobie. M.: Logos, 2004. 224 s.
Savitskii V. M., Kulaeva O. A. Kontseptsiya lingvisticheskogo kontinuuma: monografiya. Samara: NTTs, 2004. 178 s.
Savitskii V. M., Plekhanov A. E. Idioetnizm rechi (problemy leksicheskoi sochetaemosti). M. - Samara: Izd-vo MGPU, 2001. 188 s.
Ter-Minasova S. G. Yazyk i mezhkul'turnaya kommunikatsiya. M.: Slovo/SLOVO, 2000. 624 s.
English Corpus Linguistics. L.: Longman, 1991. 232 p.
Jacob M., Strutt P. English for International Tourism. L.: Longman, 1997. 127 p.
MacMillan English Dictionary for Advanced Learners. New Edition. MacMillan Publishers Limited, 2007. 1749 p.
Redston C., Cunningham G., Clark R., Cerda B., Ackroyd S., Tims N. Face2Face. New Edition. Cambridge: Cambridge University Press, 2014. 200 p.
Richards Jack C., Proctor S. New Interchange. English for International Communication. Cambridge: Cambridge University Press, 2000. 190 p.
Русский
